Zachary Klima is the Founder and Chief Executive Officer of WaitTime.
Prior to WaitTime, Zach was in the field of architecture, design and sales engineering. In 2013, he conceptualised WaitTime a technology that aims to reduce wait times and created better fan experiences in stadiums. That same year, Zack met Cleveland Cavaliers owner Dan Gilbert to which he pitch the idea of WaitTime to. This led to WaitTime to be included in Gilbert's business accelerator called Bizdom.
At present, Zack leads the company's global implementation strategy. He oversees the commercial partnerships with leading national and multinational organisations and ensures the sophistication and seamless design of WaitTime.
4:58 Zack Klima shares the origin story of WaitTime
8:09 How WaitTime initially looked like
9:54 Using crowd science behaviour to identify line movement
11:22 How WaitTime’s digital signages help improve fan experience
14:10 What does the WaitTime control room looks like
18:33 How using their data helps prevent food spoilage in stadiums
20:10 The key lessons they’ve learned in the business and how WaitTime has evolved
22:13 Who are their primary customers
22:37 How WaitTime contributes to sponsorships and activations
25:16 What their business model looks like and their plans for expansion on other markets
29:32 Sports Geek Closing Five
37:26 Need help with your digital upfronts? Learn how the Digital to Dollars process can help
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41:33 Want to know Sean’s thoughts on your campaigns or any topic you’re working on? Book in a Pick my Brain session – a two hour consult via GoToMeeting.
End – Sounds of the Game from an Aussie esports club at a recent Sydney event
Cool to see how WaitTime became part of the NBA history
Really nice queue algorithm
Nice and neat mobile design