SGP 006: @Socceroos connecting with fans and look at @LAKings trash talk

Sports Geek Podcast available on iTunes and StitcherOn the mend from achilles surgery, if this week’s Sports Geek Podcast we chat to Robert Squillacioti about how the @Socceroos are connecting with mainstream Australia over 3 weeks trying to qualify for World Cup 2014.  Since the NHL Finals we go back into our ABC Grandstand archive with our chat with Dewayne Hankins who at the time was working at AEG Sports with the @LAKings.

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Thanks again for the feedback, tag your tweets #SGP I’ve included some of your feedback on the Sports Geek Podcast page.

More specifically, in this podcast you’ll find out about:

  • How the Socceroos are using digital to connect with mainstream Australia
  • Importance of understanding your audience around major events
  • Importance of understanding where digital fits when complementing sports TV coverage
  • Why the LA Kings took on the undertag into last year’s playoffs
  • How LA Kings used Twitter to develop a loud minority online
  • How the LA Kings dealt with the NHL Lockout with no access to players
  • Hashtags on Facebook, what effect will it have on sports?
  • A look at how the Melbourne Storm are using Twitter Ads

Very pleased to see it profiled in New & Noteworthy in iTunes and we’ve passed the 800 downloads mark with new listeners each week.

Send a tweet to Rob and Dewayne

SGP006-SocceroosLAKingsResources from the episode

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SGP 003: Sports and Geolocation, Social Media Personalities & Beckham

Try Time at Rebels Game at AAMI Park - one of the many stadiums I have checked intoAnother week, that means another Sports Geek Podcast! Thanks for the feedback once again, I’ve included some of your feedback on the Podcast page and will include more as it comes in, thanks for sharing.  Please let me know what you want in this podcast and I’ll do my best to provide – interviews, case studies, campaign reviews, app & tools reviews.

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In this podcast we discuss the world of location based social networks or geolocation with Tariq Ahmad from Sport Shadow on ABC Grandstand Digital with Francis Leach.  On HarfTime with Daniel Harford we discuss the 12 types of social media personalities.  Since David Beckham announced his retirement last week we go back to our archives and ask Lisa Bregman from LA Galaxy about the impact Beckham had on the Galaxy’s digital platforms.

More specifically, in this podcast you’ll find out about:

  • How sports fans are using location based social networks
  • What are the 12 types of personalities on social media and what does this mean for sports marketers
  • What was it like having a sports mega brand like David Beckham on LA Galaxy squad
  • How to design and prototype your next mobile app using pen and paper
  • How athletes should behave on Twitter and why swearing is sometimes OK

Download the episode here

Resources from the episode

On iTunes? Subscribe to the Sports Geek Podcast in iTunes, if you liked the episode please leave comment or rating.

Don’t use iTunes? Subscribe using this feed, we are also available on Stitcher

Thanks for tuning in, I’d love your feedback in the comments or send me a tweet @seancallanan

SGP 002: #ThankYouSirAlex, Tools of the Trade & Clarity

#thankyousiralexFirst of all THANK YOU, I was blown away with the response to SGP 001!  Thank you so much for the tweets, likes, comments, texts and yes even the plus ones.  Humbled by the feedback and look forward to speaking with you on future podcasts.

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In this podcast I discuss the retirement of Sir Alex Ferguson from Manchester United on ABC Grandstand Digital with Francis Leach.  On HarfTime with Tony Schibeci filling in for Harf we discuss the some of the social media and digital tools we use at Sports Geek and recommend to out clients.  We are also joined by BJ Scott on a Clarity call discussing Linkedin and how I built Sports Geek using Linkedin.

More specifically, in this podcast you’ll find out about:

  • How many fans said #ThankYouSirAlex on Twitter and how much traffic was generated from Facebook
  • What to do when you accidentally tweet big news too early
  • What tools do we use at Sports Geek
  • How to save Instagram photos you like to your Dropbox
  • How to get a phone call with Mark Cuban

Download the episode here

Resources from the episode

On iTunes? Subscribe to the Sports Geek Podcast in iTunes, if you liked the episode please leave comment or rating.

Don’t use iTunes? Subscribe using this feed, we are also available on Stitcher

Thanks for tuning in, I’d love your feedback in the comments or send me a tweet @seancallanan

ABC Grandstand – What is Facebook Graph Search?

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This weekend’s ABC Grandstand segment discussed the new changes to Facebook as I talked Francis through their new Graph Search feature.

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The new graph search will see the name ‘Stalkbook’ being used when discussing the social networking platform. You can read about the new feature straight from Facebook in their introduction of graph search, as well as reading a step-by-step analysis of Graph Search’s capabilities by Search Engine Journal.

Until next time

Sean’s segment is on a break at the moment put check back for more segments throughout 2013. You can follow Francis Leach and ABC Grandstand on Twitter.

Want to get these clips in podcast form? Subscribe here or Add to iTunes.

ABC Grandstand – Wrap of the 2012 year in Sports and Social

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The last ABC Grandstand segment for 2012 was a wrap of the hits and misses in the sports social world from all the big sporting events.   Francis and I discussed the biggest moments, hits and misses from around the globe.

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Hits

London Olympics

Of course, Jamaican sprinter Usain Bolt’s 100m and 200m races were the peak of traffic on social media from the Social Olympics, and as a point of interest, Foxtel’s 8 channels offered great coverage.

Euro 2012

The European Championships in 2012 smashed Twitter records, showing the global nature of both football and Twitter. The apex of tweeting for Euro 2012 was with Spain’s fourth and final goal in the final against Italy, which generated more than 15,000 tweets per second worldwide.

NRL’s new digital deal

The new NRL Digital deal is quite groundbreaking in Australia. It’s not carrier specific so everyone can see it, so it makes watching NRL easier and is a win for both Telstra and the NRL.

NASCAR’s Brad Keselowski tweeting during a race.

He was stationary at the time, but NASCAR driver Brad Keselowski tweeted a picture from the racetrack. It gave fans a great insight and a view of the race from the athlete’s perspective.

 

Misses

Instagram v Twitter

The Instagram v Twitter dispute has been happening for a while. Twitter didn’t allow Instagram to use Twitter to find friends and then Instagram have stopped showing Instagram pics in Twitter natively via Twitter cards meaning traffic goes to their site. There’s also been some trouble about Instagram’s new privacy guidelines.

TJ Lang’s anti-replacement ref tirade

We can’t post it here because it was profanity laced, but Green Bay Packers guard TJ Lang was quite upset with the NFL when it’s replacement refs blew a call that cost them an early season win against the Seattle Seahawks.

His tirade earned him a large fine from the NFL and around 98,000 retweets from just-as-angry Packer fans.

Blaming social media

The Australian Swimming Team came under fire for their poor performance in the pool at the London Olympics, prompting a few to blame social media as the distraction that stopped them performing their best.

Athletes buying followers

There were a few athletes in 2012 who bought Twitter followers to boost their numbers. In the end, it does nothing for their personal brand and, as Wil Anderson said at #TwitterBrekky, “It’s like putting a sock down your pants”.

Until next time

Sean’s segment is on a break at the moment put check back for more segments throughout 2013. You can follow Francis Leach and ABC Grandstand on Twitter.

Want to get these clips in podcast form? Subscribe here or Add to iTunes.

LinkedIn’s new updates and the San Diego ‘Chill Pill’ controversy

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This week’s ABC Grandstand segment focused on LinkedIn. Sean and Francis discussed the social networking website for professionals, the changes it has undergone recently and how company pages are being set up and work as an online resource.

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If you want to know more, you can read about the new changes to LinkedIn’s profile pages as described by LinkedIn Product Manager, Aaron Bronzan or check out a third-party review of the changes by Tim Peterson of AdWeek. For an example of a company LinkedIn profile, check out the Sports Geek profile. You can also see Sean’s LinkedIn profile and connect with him.

San Diego’s PR mishap

The fanbase of the San Diego Chargers weren’t in high spirits after their team’s epic collapse versus Peyton Manning and the Denver Broncos, with many taking to Twitter and the team’s official Facebook page to vent their frustration.

The Chargers’ response: ‘Take a chill pill”. Bill Johnston, Director of Public Relations for the Chargers, took to the team’s website and published this article. Starting his piece with an accusatory, “What’s with you people?” rhetorical question, Johnston goes on to describe Twitter as a faux-tough guy tool, saying, “Sometimes I think Twitter was invented to give people a chance to puff out their chests and talk big, saying things they never would say to someone’s face”.

While some of the vitriol spewed at the players and franchise across social media might hit a nerve, Johnston’s response is almost a perfect “what not to do” example of communication between franchise and fans.

The article went crazy on social media, with many people tweeting the link, while media outlets Yahoo!, USA Today and the NFL’s Gregg Rosenthal weighed in on the story. Probably a lesson for others in similar positions to not take their frustrations out on fans.

Until next week

Catch the segment live on Saturday mornings (at 7:40am) when Sean Callanan discuss sports digital with Francis Leach on ABC Grandstand. Tune into ABC Grandstand Breakfast Friday through Monday on ABC Grandstand digital radio.

Want to get these clips in podcast form? Subscribe here or Add to iTunes.

Live is where Sports & Twitter thrive, so why can’t TV join the conversation?

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Sports is best when the stakes are high and Twitter thrives as fans move to the edge of their seats so why can’t TV join in?

Sean & Francis discussed why Twitter’s growth has been linked with the success sports teams are having using Twitter.

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Take a look at the evidence

Thanks to Twitter’s Laura King who presented at SEAT Conference we can see the top 8 Twitter moments, 6 are sport 2 from music and ALL were live on TV.

Until next week

Catch it live on Saturday mornings (at 7:40am) when Sean Callanan discuss sports digital with Francis Leach on ABC Grandstand. Tune into ABC Grandstand Breakfast Friday through Monday on ABC Grandstand digital radio.

Follow @saintfrankly

Follow @abcgrandstand

Want to get these clips in podcast form? Subscribe here or Add to iTunes.

Monday Night Meltdown – How fans, players & NFL handled it on social media

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Monday Night Football meltdown was discussed with Francis on ABC Grandstand on Saturday , how the fans, players & NFL handled the controversialMonday Night Football finish between Green Bay & Seattle.

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How the Internet covered the NFL MNF meltdown

Mashable - Packer’s Tweet Goes Mega-Viral After Insane NFL Ending

Mashable – On Facebook, NFL Can’t Decide What to Do About Controversial Ending

Adweek – 5 New Social Media Measures of an NFL Fiasco

How the Packers responded on Social Media

 

We discussed Clay Matthews posting Roger Goodell’s phone number on Facebook, the number was legit but the Facebook page was run by a fan not Clay Matthews.  It resulted in 70,000 voicemails being left at NFL Head Office.

Until next week

Catch it live on Saturday mornings (at 7:40am) when Sean Callanan discuss sports digital with Francis Leach on ABC Grandstand. Tune into ABC Grandstand Breakfast Friday through Monday on ABC Grandstand digital radio.

Want to get these clips in podcast form? Subscribe here or Add to iTunes.

Social September – Who wins @AFL Vs @NRL? Where does your team stand?

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We first look at the battle for social media fans back in March 2011 when the AFL reached the magical 1M milestone on Facebook with the NRL in close pursuit we looked at the social media fan numbers again in September 2011. Both Leagues have smashed through the 1M barrier are are in a race to reach 2M Facebook fans across the league.

The AFL & it’s clubs have maintained a strong following on Twitter with a far more Twitter followers than in the NRL shown by the stark gap in the club averages 19,398 compared to the NRL 13,012. However on Facebook the NRL holds a lead in the club averages lead by Broncos with a whopping 260K Facebook fans with Collingwood & Essendon both joining the 200K club recently & the top 10 split evenly but the AFL teams are getting slightly more engagement via Facebook’s “Talking About This” metric. AFL does have 2 more teams with Gold Coast & GWS Giants joining the AFL in the past 2 seasons.

Given 5.8M people on on Facebook in Australia, it will be interesting to see what numbers both leagues can grow to. Thanks to SportsFanGraph for helping us compile these numbers, you can check our live rankings for NRL & AFL and other sports.

We discussed the Social September with Francis on ABC Grandstand on Saturday as well as the “Talking About This” number and the mysterious Facebook Edgerank.

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Where does your team sit on the Footy social media ladder?

Embed Social September on Your Site

Until next week

Catch it live on Saturday mornings (at 7:40am) when Sean Callanan discuss sports digital with Francis Leach on ABC Grandstand. Tune into ABC Grandstand Breakfast Friday through Monday on ABC Grandstand digital radio.

Want to get these clips in podcast form? Subscribe here or Add to iTunes.

Value of old-school social networking

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This week on ABC Grandstand, Sports Geek was in the studio to discuss Tweetups and the teams taking part in the new craze.

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What is a Tweetup?

To put it simply, a tweetup is a meet up of Twitter friends and/or fans of a team. It’s a great way for teams to drive online fans into offline events. It’s a great way for fans to connect in person, not just online.

In the world of sport, more and more teams are looking to drive online fans offline using events like Tweetups.

Team implementation

The Melbourne Storm had a tweet-up earlier this month, hosting fans in the Storm Social Suite with a special guest Batman for the Dark Knight themed game.
The Western Bulldogs also hosted a tweet up before their game against Hawthorn, with Ed Wyatt on a panel discussing opportunities in sports and digital, while the NRL’s Canterbury Bulldogs invited socially savvy members into the “Dog Box”.
In the US, the Cleveland Indians have run the Indian Social Suite, that has been very successful the last few seasons, along with the Sacramento Kings using Klout scores to bring in influencers and run events.

Why do they work?

The main reason many teams are now having social media nights is to drive ticket sales and build fan engagement.  Helping fans meet in real life (IRL) connects the fans and helps to continue the conversation after the game ends and official club tweets stop.
Listen to the podcast to find out how Sean used Twitter & Linkedin to meet Brad Mayne CEO of American Airlines Center  home of the Dallas Mavericks, which led to the photo (right)

Until next week

Catch it live on Saturday mornings (at 7:40am) when Sean Callanan discuss sports digital with Francis Leach on ABC Grandstand. Tune into ABC Grandstand Breakfast Friday through Monday on ABC Grandstand digital radio.

Want to get these clips in podcast form? Subscribe here or Add to iTunes.

Special mention – The Aussie hurdler turned internet sensation

Not many have heard of Australian hurdler Michelle Jenneke, but she’s turned into an overnight sensation. Not hard to see why, unfortunately she isn’t competing in London.

Podcast transcription

FRANCIS: Sean Callanan is our man when it comes to all things digital media and sports. How are you Sean?

SEAN: I’m good thanks Frank.

FRANCIS: Tweet ups and meet ups. You talk to people online, you might have common interests with them, but it’s another step to actually go and meet them.

SEAN: Yes it’s funny everyone calls it social networking and – and really meeting people in real life and having a chat to them is the old school social networking.

FRANCIS: Face time.

SEAN: Exactly.

FRANCIS: Real face time.

SEAN: Real face time, not – not using it over a computer. So more and more teams are doing things like meet ups and tweet ups, and I think it’s really important to get those fans to connect, because you know we’ve all tweeted with people or had conversations and then you think oh it would be good to you know meet them in real life and talk about other things. And it really solidifies that connection, you know, so for a sports team it’s really great and we ran one last – last week at the Melbourne Storm, they had a Dark Knight Rises themed – themed game, I actually got to meet Batman, which was a bit of the thrill, I did get told off by my girlfriend for sharing a picture of me and Batman on Facebook, but hey you’re never too old to have a photo with Batman. But what we did – what we were able to do is to talk to all the – the Storm fans in this case and tell them what the digital guys wanted, and why we were doing certain hash tags and why we were doing certain things on Twitter and why we were doing things on Facebook and what’s good is now all these you know Storm fans there was about 20 of them that were in the Storm Social Suite, all know what the team wants from them, but now they’re also connected in that they’re tweeting and still continuing the conversation, you know after the guys at the Storm are doing the tweeting, they’re still talking, they’re still using all the official hash tags, they’re talking to the players in a certain way. So it really helps extend the reach of the team.

FRANCIS: Is there a specific demographic that turns up? I mean you get a sense of who actually is hooked into social media by having an event like that?

SEAN: A little bit, because a lot – there was actually a few there that weren’t terribly vocal because not everyone on social is – is – is a you know going to be tweeting every single action or — – -

FRANCIS: No there’s a lot of people that just like to read what’s going on.

SEAN: – - – yeah exactly. So they’re using it to consume and to a certain degree you know they started talking to other people and it sort of maybe draws them out a little bit as well, so they might you know now that they know 5 or 6 other people, you know they’ve got a face to the cartoon avatar or whatever they’re display picture might be, now they can have a bit of backwards and forwards, so it might draw them out to be you know converse a little bit more. But it is a really diverse thing. Like we had some people that were you know love their Twitter and do that all the time, but they’re not on Facebook at all, it’s just not their cup of tea. They had others that were trying different platforms. So yeah there is not sort of set demographic, I mean obviously they’re people with you know most of them all had a smartphone of some kind, and you know they use social to connect with their – to connect with their teams.

FRANCIS: Other clubs doing it as well in the AFL?

SEAN: Yeah so the AFL, Essendon ran one a couple of years ago where they had a guest panel talking about it. The Western Bulldogs ran one last week with Ed Wire was actually on the panel and they were talking about sports and social and sort of getting people in – getting people involved, from a pro team in the States point of view, the Cleveland Indians have run the Social Suite, similar to what the Storm did and they’ve done it for a while, they’ve actually had a sort of bloggers area where they’ve tried to activate their digital fans. And also the Sacramento Kings used a product called Clout, which measures your influence. So they – they brought in influential people from the Sacramento area, obviously if you put them you know give – put them in a nice suite and treat them to a good time, they’re going to talk about the Sacramento Kings in a positive light and generate a bit more reach. So there’s a few different ways of doing it, a lot of the – a lot of the teams now doing specific social media nights where they will sell a ticket and have an event either prior or after the game, maybe a meet and greet with the players and that kind of thing. But yeah the – if you’re out there and you’re tweeting and you’re just – just pretty much refining it to your couch I say get out there and – and meet people.

FRANCIS: Well we do it professionally too. I mean we have a dinner every couple of months for people in the digital sports media as well and it’s a great way of people who have probably connected via the social media platforms who share a similar professional interest to get together and talk about what they do and better ways to do it as well. So in terms of you know professional development it’s been really powerful tool.

SEAN: Yeah and I mean my best I guess taking online/offline is when I did a trip a couple of years ago I was tweeting away at Dodgers Stadium and someone, Jill, replied back you should come to a game sometime. I said I’d love too, and then my next port of call was Dallas and I was going to a game to watch the Dallas Mavericks and LA Lakers and Jill said I’m in Dallas too we should meet at half time, and I said that’s cool and I hadn’t met we just connected via Twitter. At the same point I trying to connect with Mark Cuban who owns the Mavericks and I’d connected with the CEO of – of the arena saying hey I’m checking out your venue I’d love a tour. Half way through the second quarter Brad Mayne the CEO of the American Airlines Centre comes down, because I tweeted where I was sitting, he goes Sean come up to the suite. And so at half time I was in the dilemma do I go see Brad and go into the suite or do I meet my new Twitter friend Jill.

FRANCIS: What did you do?

SEAN: Well what – what do you think I did?

FRANCIS: You went and got two tickets and took Jill.

SEAN: No I – no I went up – I went up – actually I didn’t think of that scenario, but I went up to the suite and Brad was introducing me to people in the suite that work in the different facilities around – around America, he was very kind he said we’ve got some Fosters on ice for you Sean.

FRANCIS: Thanks for that Brad.

SEAN: I said thanks Brad I’ll be very polite I’ll drink them all but Australians don’t drink Fosters. But while he was doing the introductions he’s going oh and this is Jill. Jill who tweeted me 3 days earlier when I was at Dodgers Stadium was in the suite with Brad and what I didn’t know was that Jill ran effectively what’s – - -

FRANCIS: Sounds like a conspiracy.

SEAN: – - – it does sound like a conspiracy, she ran the Venue Managers Association effectively in America – - -

FRANCIS: You walked into the honey trap.

SEAN: – - – it was. So it was quite funny and she was in the suite.

FRANCIS: Did you say you stood me up.

SEAN: Yeah she did. She said you stood me up but she was the one that was encouraging Brad to go hey get this guy up here, I’ve been tweeting with him he’s checking out all the stadiums. So it sort of shows you a way that you can take those online connections and they might be completely random. Like I didn’t talk to Jill or you know she talked to me first and I didn’t talk to her because she said I work in sports or anything, she you know didn’t say anything in her bio that led me to that and you know that random connection, you know helped me watch the Lakers/Mavs in the Super Box and I saw Dirk Nowitzki score his 20,000th NBA point. So just shows you — –

FRANCIS: Magic day.

SEAN: – - -how you can get those connections happening.

FRANCIS: You never know who’s out there. Before we let you go speaking of random connections, I reckon there’s a young Australian sprinter who’s going to have a few of those in the next little while. A video that’s going to go viral or already has.

SEAN: It already has gone viral. I actually got told about this from a guy in Boston who was saying I’ve got that video of that Aussie hurdler, and I just assumed like every Australian would, that there’s some video of Sally Pearson and he goes no, Michelle Jenneke, so if you Google Michelle Jenneke.

FRANCIS: How do we spell her name properly?

SEAN: J-E-NN-E-K-E.

FRANCIS: Now this is a video that was shot I think recently in Barcelona at the World Junior Champs.

SEAN: Yes. Yeah and so she’s got a bit of a dance, pre-match – pre-race routine.

FRANCIS: It is pretty special, I have seen it.

SEAN: And you know she just fires up and she’s happy go lucky and loose and ready to go and someone’s put some cheesy music over the top of it and yeah you can see why it’s gone – it’s gone viral and you know unfortunately she won’t beat the Olympics, but if the you know the video’s anything she’ll have a lot fans when she next has an international meet.

FRANCIS: She sure will. Sean how can we find you in the Twitter universe?

SEAN: Well you can tweet me @seancallanan or @sportsgeelhq.com.