Action packed Sports Geek Podcast we chat with Kenny Lauer from Golden State Warriors and from London we chat with CRM specialist Fiona Green.
On this podcast you’ll find out about:
- How Kenny brought is customer strategist skills to sports
- Why Google Hangouts is the jewel in the crown for Google+
- How Warriors leverage their proximity to Silicon Valley
- How the Warriors are using Oracle Arena as a petri dish
- Why new Warriors stadium will be a living & breathing stadium where contextual computing will be the norm
- How Warriors will use inaudible tones from stadium speakers to drive actions in mobile app
- What Warriors are planning for their own Google Glass app
- Why sponsors are excited with development in sports CRM industry
- Fiona's take on how sports industry has grown into sports business
- what sports can learn from companies like Amazon
- How Excel can be a CRM because it's not about the tools
- CRM must be driven by need not technology
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Resources from the episode
Social Media Post of the Week
Denny's takes it out this tweet for this well-timed jab at Auburn fans.
Send in your nominations for best social media post of the week – Facebook, Twitter, Instagram, Vine… for whatever reason fan engagement, sponsorship activation, cool content….
Closing 2 Cents
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