Brad Mayne was one of the key people I met on my very first #SportsGeekTrip when he was CEO of American Airlines Center in Dallas, he is now CEO & President at MetLife Stadium in New York I catch up with him to discuss his career in sports and his recent experience hosting Super Bowl XLVIII. I also reflect on a nightmarish experience leading up to the NRL Grand Final that had a very happy ending.
On this podcast you’ll learn from about:
- The management differences between an indoor and outdoor stadium
- How Brad's ability working with multiple ownership groups was vital in new role at MetLife Stadium
- How the technology demand on stadiums keeps increasing
- The customer service demands on stadiums and how MetLife Stadium can turn around a bad fan experience
- Moving to paperless ticketing and RFID technology
- What would you do if your phone died before the big game?
Resources from the episode
- Follow Brad Mayne (@bradmayne) on Twitter connect with him on Linkedin
- Congrats to Brad winning Visionary Award with ALSD
- Follow @MLStadium on Twitter and Instagram and Facebook
- A look back at when I met Brad in Dallas at ACC in 2010
- Listen to my chat with Mark Cuban about sports technology and fan experience at Dallas Mavericks games
- The Super Bowl Social Media Concierge service as discussed on the podcast
- Stats on Super Bowl traffic from Extreme, my chat with John Brams
- Join us at @SEATConference in San Francisco in 2015 and like SEAT on Facebook
- SEAT Conference announces SEAT London in 2015 – Registrations open now!
- Congrats to the South Sydney Rabbitohs, especially the digital team of Jez, Chris & Tom
- Listen to Jeremy Monahan talk about the journey the Rabbitohs have been on episode 36
- For the Super Bowl 48 point of view from Seahawks listen to Kenton Olson on episode 58
- Learn more about wi-fi analytics from my SEAT keynote with Michelle McKenna-Doyle (NFL CIO) on episode 57
- Sound of the game was from NRL Grand Final at ANZ Stadium as Greg Ingliss scored the final try in NRL Premiership win.
- Connect with all guests of the podcast and check out the podcast archive
- Thanks for iTunes reviews in Australian iTunes and USA iTunes.
- Have you signed up for weekly Sports Geek News?
Brad's tweet morning after SB48
Luckily the cold weather didn't hit during the game, but it didn't miss by much.
Good morning #SB48 fans. Here @MLStadium we start move out with snow, take a look pic.twitter.com/gzrnlPQ058
— Brad Mayne, CFE (@bradmayne) February 3, 2014
Last time we met…
Social Media Post of the Week
Congrats to the South Sydney Rabbitohs NRL Premiers for 2014
WE ARE THE 2014 NRL PREMIERS!!! #PrideoftheLeague #GoRabbitohs #NRLGF pic.twitter.com/xG0oAS0MkL
— South Sydney (@SSFCRABBITOHS) October 5, 2014
Humble Brag
Thanks for the review on Apple Podcasts
Terrific for sports professionals
★★★★★ in Apple Podcasts by Soxboy46 from USA on May 5, 2017
The Sports Geek Podcast by Sean Callanan is a great sports podcast and does a deep dive into the business side of sports. He has educational guests who are knowledgable on the ever-changing digital and media landscape. This is must-subscribe podcast.