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Pieter Maenhout, understanding fans in Belgium Football

Pieter Maenhout works with the Royal Belgium Football Association as the Fan Relationship Manager as a fan is more than a customer. On this Sports Geek Podcast you will learn: Why Pieter works in a FRM not a CRM The difference between a customer and a fan Why UEFA is so focussed on fans, including [...]

By | 2017-09-17T18:48:23+00:00 June 15th, 2015|2015podcast, Football Podcast, Podcast|0 Comments