ABC Grandstand – Twiitter Vs Instagram, Myspace and Google+ Communities

Today on ABC Grandstand, Sean spoke to Francis Leach about the issues between Twitter and Instagram, Google+’s new communities and the potential revamp of MySpace.

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Twitter and Instagram

There were some issues during the week of Instagram photos disappearing from Twitter timelines due to the photo-sharing app turned off all support for Twitter integration. In what’s turning into a “battle for eyeballs”, the turning off of any Twitter integration availability may stem from the fact that Instagram is soon to be owned by Twitter rival, Facebook.

It could also have to do with the development of Twitter Cards, as Sean discusses.

Google+ launches Communities

Google+ is currently trying to make up ground on Facebook and Twitter by launching Google+ communities, which is similar to Facebook’s groups mechanism.

The communities section lets users create and invite like-minded individuals into a private community where they can share and discuss their common interests, post photos, videos and have discussions.

MySpace Revamped

Once a large player in social media, the forgotten MySpace has undergone a revamp recently. Sean discusses the potential benefits of it’s redesign and it’s focus on the music industry could drive it back to the heights it once knew.

Until next week

Catch the segment live on Saturday mornings (at 7:40am) when Sean Callanan discuss sports digital with Francis Leach on ABC Grandstand. Tune into ABC Grandstand Breakfast Friday through Monday on ABC Grandstand digital radio.

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Podcast transcription

Francis: Grandstand Breakfast on this Saturday morning, Sean Callanan’s our friend from Sports Geek HQ to talk sport in the digital space. How are you Sean? Welcome back to the show.

Sean: I’m good thanks Francis, good to be here.

Francis: Now I use both Instagram and Twitter but I do believe that the two giants of the social media, they’re at a bit of logger heads at the moment?

Sean: Yeah they’re having a little bit of a spat, Instagram effectively shut off a little bit of access to Twitter during the week. So Twitter have been integrating what they call Twitter Cards, which automatically embeds the content in your Twitter stream. So you could be zooming along and you see an Instagram shot and click it, and you would see the Instagram shot inside both the Twitter app and on the web. But Instagram turned off that access to Twitter, so effectively now you have to click through and end up on the Instagram site. So it’s a battle for eye balls, it’s a strange decision by Instagram since Twitter is one of the main reasons for it’s large growth. A lot of the initial users were from Twitter and pretty much everyone who does Instagram does share it, but we do know now – and we’ve spoken about it – that Instagram is soon to be owned by Facebook. That deal is still in the process of going through, so Facebook and Twitter are main rivals so there is a bit of, I guess positioning. But really the only losers out of it are the actual users.

Francis: And they will just get peeved that both Instagram and Twitter to the extent that – whether it’s fair or not – that they’re not being given instant access to the material.

Sean: Yeah, and that’s all Twitter is trying to do. Twitter is trying to give access to everything, so the Twitter Card stuff works with some news articles, with media outlets, YouTube videos, those kinds of things.

Francis: Explain what that is. So say somebody posts a YouTube video on Twitter and says ‘Check this out’, you press the…?

Sean: They’re rolling out this thing called Twitter Cards so you can effectively – if you’re on your computer and you’re looking through Twitter on your stream – you can watch the video there and then.

Francis: So it doesn’t take you away to the next site?

Sean: It doesn’t take you away, which is great for the Twitter experience but there are potentially people like Instagram – and potentially YouTube might do the same – and might say ‘Actually we want our eye balls on our site, because that’s where we monetise it’. So that’s most likely where the battle lines have started to be drawn. But the cool thing about social overall, not just talking Twitter, is that persuasive nature of sharing. And if all they social networks start putting up walls around it, it will – not be the end of the world as we know it, it won’t be too drastic – but it goes against that sharing mechanism that has made social so everywhere.

Francis: And so easy to use as well and so accessible. You don’t have to jump little garden walls to get to the material and content that you want.

Sean: It’ll be interesting to see if that kind of thing… So Instagram and Twitter have had a bit of backwards and forwards. Instagram wasn’t allowed to use Twitter to find out who other people you should follow on Instagram from your Twitter followers, that was turned off a while ago. There has been a bit of backwards and forwards, but really, is there a case that potentially if they both were to work in unison – and now it is tough because they are a Facebook partner – would they both continue to grow? So watch this space.
Francis: Watch this space, indeed. Google Plus has been trying to introduce it’s own form of social media as well, and social communities online. It didn’t really take off in the way that it would have hoped.

Sean: Yes, Google Plus is there and a lot of people look at it and see it and think it’s a different version of Facebook, which is sort of one way of looking at it. I think that’s mainly the problem, a lot of people went over and said ‘We’re getting what we’re getting with Facebook’. What they are trying to do is launch different products that diversify it a little bit more. Because that’s the thing, if you’re a team on Facebook and you’re a team on Google Plus, if you’re just pumping out the same content to both platforms, then there’s no differentiation there’s only ‘Why should you be there?’ Some of the things that are different for Google Plus are the hang outs and events work quite well, and once they just launched yesterday is Communities. And this is to a certain degree countering Facebook Groups, where there is a little bit of unwritten, underground power to Facebook Groups. A lot of teenage kids will be in Facebook Groups with all their mates, and that’s where they’re having their conversations in a private manner, so their parents – who are on Facebook as well – don’t see it. So Communities sort of offers that in that you can set up interest groups and effectively have a forum slash conversation about that, rather than having it on a stream.
It will be interesting to see how… I opened it up yesterday so there’s a flurry of community invites as people set them up. I set one up for Sports Digital and invited all the people who were in my circle of Sports Digital, and it’s the most activity I’ve seen on Google Plus for six months. So I did think it was funny, I think Will Anderson described Google Plus as a ‘Witness relocation program’ because at the moment there just aren’t the people there for it…

Francis: It requires critical mass for it to work.

Sean: And that’s what all the networks are looking at. If we look at Facebook, Twitter, Google Plus, all of them need the mainstream people. So if you were a financialist the ‘mums and dads’, or the mainstream audience. But the mainstream audience needs a reason to go there, so you need these killer content producers. That’s why Twitter loves the sports market because fans love their sports and love their athletes, so you’re looking at athletes, celebrities, music artists and the like. Wherever they start gravitating towards, that’s where the people will be. At the moment that hotter space is Twitter, that’s where a lot of athletes and celebs and that are getting traction and getting benefit. But that’s where the battle between the networks is, to get those big guys.
Francis: It’s that splintering isn’t it? If there isn’t a critical mass of users where you can have a conversation that is wide ranging with a lot of people, and it starts to splinter off into a whole bunch of little groups, it defeats the purpose of it and dilutes the whole power of the platforms.

Sean: Yeah, definitely. And another one that hasn’t gone away but it’s gone through a bit of a re-brand is MySpace.

Francis: That’s like the flares of social media, isn’t it? It went out of fashion and it’s back!

Sean: It is, it’s had a bit of a revamp and it’s definitely sticking to it’s music roots.

Francis: It’s found a niche for itself, hasn’t it, as a music portal. So if you see a band like we just played Django Django – a Scottish band that I like the sound of – they’ll probably have a MySpace where you can listen to their material, their bio will be on there and you can probably even download some of their songs as well.

Sean: Yeah, I think they’re definitely starting from that base of ‘Let’s get the artists’, because the artists were always big MySpace fans and that’s where it generated from. I think the fact that Justin Timberlake, Lady Gaga, Pink, and Jay-Z – all the big names – have been drawn back into MySpace, doesn’t mean that everyone will go back. But potentially, if they’re finding that they’re getting better cut-through and better interaction with their fans on MySpace – and we’ve spoken before about Mark Cuban and the Edge Rank and people not being able to make connections with Facebook – we might see the music scene grow in that space. What I try to do at Sports Geek is say well ‘How can sports learn from music? Can sports use that space? Does it make sense, and is it a way for them to connect?’ Again, I think MySpace will be a little bit of ‘Watch this space’, see how music works for it and see if there is a demand. If there are people there then potentially there’s an opportunity for sports to jump into that space.

Francis: It’s always the trend leaders that will provide the opportunity and maybe show the way with an example on how to get the best of the space. Good on you, Sean. We can find you at Sports Geek HQ?

Sean: SportsGeekHQ.com or ‘@SportsGeek’ on Twitter or ‘@SeanCallanan’.

Sports Geek in Brisbane on Sept 18

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If you haven’t heard by now Sean will be in Brisbane next week for a one-day workshop.  Get your tickets now.

In case you missed Sean on Sports Today 4BC last Thursday he discussed the hot topic of Twitter Trolls.

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What we’ll cover

Session 1 – Social Media Success from the world of Sport

What will cover:

Facebook

  • What posts work best
  • What the new changes mean
  • How to grow your fan base though your fans
  • What to avoid on Facebook because it just doesn’t work
  • How to sell merchandise on Facebook

Twitter

  • Connecting with your fans, one tweet at a time
  • How to create tweets that get retweeted
  • How to run a Twitter competition
  • Engagement on Twitter

Instagram

  • - How to develop a fan community via photos
  • - What photos do fans want & when do they want them?

Google+

  • What is Google+?
  • What is a Hangout?
  • How can I use Google+?

YouTube

  • Understanding power of video
  • Viewers Vs Subscribers
  • Resourcing Video

Pinterest

  • How to setup Pinterest brand page
  • How to sell merchandise via Pinterest
  • Pinterest board strategy & pinning tactics

Session 2 – Digital Case Studies in Sports

In this session we’ll look at how sports teams in Australia & the world are using digital & social to connect fans & drive towards their goals for traffic, engagement & sales of tickets & merchandise.
Some of the teams will we look at include:
  • Boston Celtics
  • Manchester City
  • Portland Trailblazers
  • West Coast Eagles
  • Melbourne Storm
  • San Francisco Giants
  • Sydney Thunder
  • and more
We’ll also look at resourcing a digital & social team as it applies in sports & how it can be applied to your business or sports team or organisation.

Session 3 – Sponsorship Activation in Digital 

In the last session we will look at specifically how sponsors can activate digital campaigns using social media.

We will cover:

  • Understanding your goals OR Don’t lose your shit just because social media is new!
  • Understanding ROI of social media
  • Defining goals you can achieve
  • Attracting fans that fit your goals
  • What a Sports Social Media Fan looks like
  • How to run a Sponsor Promotion on Facebook
  • How to run a Social Media Competition
  • Understanding advertising options – Facebook & Twitter
  • Social Media Activation Case Studies
  • Data, Data, Data – in the end it’s all about Data

It will be action packed & fast paced, our goal is to ensure your brain hurts by the end of the day.

Thanks to Jason & Daniel and the team at Major League Marketing for organising & promoting the event in Brisbane.

Looking forward to seeing you there (great list of people attending so far).  Get your tickets now – use the code sportsgeekbrisbane for 10% discount.

Podcast transcription

4BC: The role or the nature of sports marketing has changed so much over such a relatively short
period of time whether it be an individual athlete or a sporting team or a whole organisation their
need to be found in different areas like Facebook and Twitter, the whole world of social media, well
how do you get noticed in the world of social media and the role that sport is playing in social media.
An expert in the file is Sean Callanan, who understand the digital landscape like no other and I’m
pleased to say that Sean is joining us on the line right now. Good day Sean.

SEAN: Good day guys how you doing?

4BC: Yeah doing very well thanks. Just explain to us if you can what – what it is that you do?

SEAN: Um so what we do is work with sports teams and leagues to better understand the – as you
said the digital landscape and understand what fans are doing on line, whether it be Facebook or
Twitter and help them to harness their passion for the team online, and then effectively do what
they all want, get more bums on seats and get them to the game.

4BC: Now you’ve worked here in Australia with some NRL, AFL, Cricket Australia as well, also
the NBA in the States and I know you travel to the US on a regular basis, talking to teams and
organisations over there, are teams relatively quick on the uptake when it comes to all of this?

SEAN: Well yeah it’s still developing and so you know what’s happening here in Australia with
you know the AFL, NRL, cricket, is pretty much on par with the guys in the US because everyone’s
learning how to best use the platforms and how best to connect with the fans, so everyone’s
learning as they go and some are doing it better than others, but it’s all just about – it’s all about fan
engagement and getting the fans involved and really developing their passion for your team.

4BC: See Mike Coleman, who’s in the studio with me now, Australia’s leading sports journalist, he
was against the whole Twitter thing and the way that it was being used, not so much the Twitter
aspect but the way it was being used by a lot of people. But now you’re on there and embracing it,
so how do we get Mike up to a seven ticket summer fan.

MIKE: All right look I’ve got no problems getting followers don’t worry about that.

4BC: Oh okay.

MIKE: It really – it’s not as expensive as people think. But Sean I think one of the things, and I don’t
know if you work in this area, but I think a lot of sports are a little bit wary of things like Twitter and
Facebook, because their athletes do it, and they haven’t been educated about what they say and
we’ve had so many examples of athletes getting themselves into trouble by saying perhaps things
they shouldn’t.

SEAN: Oh definitely and we had you know so many examples of that with the Olympics where they
really weren’t prepared, one for the onslaught of fans and the attention that they would get – that
they would get at the Olympics. You know the footballers are used to getting the attention from
the fans whether it be good and bad, week in and week out, but you know I really did feel for the
Olympic athletes, that they were really prepared for the social media onslaught at London. Like
we did some training with some of – some of the guys at the water polo and one of our key things

was you want to make sure that the fans know you’re having a great time and that they know when
you’re match is on, but when the match – when you’re getting prepared for the match you know
and we say the same thing to the guys in cricket, and AFL and NRL, is you’ve got to turn your phone
on and go about your business and get ready for the game. So a few – a few of the Olympic athletes
unfortunately got distracted by social media, and it becomes an easy target sometimes to blame
social media for the – for the performance, but really it’s just a matter of setting aside some time
and then – then focussing on the result at hand.

4BC: And then the other thing that we’ve seen recently is – is this issue of trolls. And if you make
yourself available through social media, and I mean I would have thought that sports people would
be the worst examples of that, they make themselves available anyone can get to them, and people
are so passionate about their sport that they leave themselves open to abuse don’t they?

SEAN: Oh yeah definitely and you know we’ve had athletes before you know get you know get
pillared by fans, whether it just be for missing a goal or for something, you know or for something
worse and the thing is that you know social media does give these keyboard heroes a voice, but it
doesn’t mean that they need to be responded too. So our advice to athletes when they’re getting
that kind of vitriol put to them, is just to ignore and to block, because you know they don’t listen to
the crazy guy yelling out in the stands, they don’t take to that heart, and to a certain degree that’s
exactly the same on social media. So they really don’t want to pay attention to the trolls, they don’t
want to give them oxygen because that’s what they live on, they want that attention. So it’s really
a matter of taking the power off them and ignoring them and a guy like Andrew Bogut, NBA star,
you know he’s got 100,000 odd Twitter followers, you know his policy is you know if you’re a peanut
I’m just going to block you and ignore you, and he doesn’t really worry about it. And that’s a pretty
good strategy.

4BC: Yeah and there was one of the more famous cases came in the English Premier League, Darren
Gibson, a player for Manchester United at the time, went on Twitter, opened up a Twitter account,
pretty sure it was Wayne Rooney who went on to say follow – follow this guy, a lot of people did and
started abusing him, and it was really nasty, straight away, and so he – he got out of it pretty quickly,
he just shut down his account I think almost within a couple of days of it opening.

SEAN: Yeah and – and that is one of the down sides of it, and it is a matter of managing that, yeah
all of those kind of players will get some of that, but the other thing is if they – if they provide a little
bit more for the fans they will have far more positive feedback from fans than negative. You know
what we’ve seen with a lot of our players that are you know working on Twitter and things like that
is that overall the majority of fans want to support them, and you know the trolls is a minority that
you can easily ignore.

4BC: Yeah that’s for sure. All right so Sean well people can come and see you on Tuesday the 18 th of
September, you’re going to be appearing at the Pavilion at Queensland Cricket, there at Alan Border
Field. Now if you do want to head along you can contact Dan Bedford at Major League Marketing,
daniel@majorleague.com.au – daniel@majorleague.com.au and they can follow your website as
well which is sportsgeek.com.au is that right?

SEAN: That is and yeah they can either you know I’d love to hear from people in Brisbane. They can
either send me a tweet @seancallanan or @sportsgeek and I’d love to hear whose coming along and
looking forward to catching up with people.

4BC: All right good stuff. Appreciate your time on the program tonight Sean, thank you.

SEAN: Cheers guys.

Awesome stats from London2012.com team’s @AlexBalfour2012

Be sure to check out Anna Coate’s daily wraps on #London2012

Social Media Analytics – How to measure results of your digital strategy.

Infographics sometime nail it, like this one.  Thanks Raven Blog & for the spanish original version e-Interactive.

Another one for Infographics board on Pinterest.  Thanks to Michelle O’Brien for finding this one on Pinterest.

Sports Geek Tip: Keep an eye on Pinterest to see if your content is being pinned

Follow Me on Pinterest

Internet stats & usage – Australia, UK, USA Vs China, India, World

We’ve been playing around with Google Public Data and built this simple graph which make for interesting reading.

Does this graph represent how you see the digital world?  What opportunities can you see from this graph?

Lookout world when those numbers lift in China & India!

Internet Usage as a percentage of population

Internet Users by Country

State of Social Media and Social Media Marketing in 2012

Great presentation from Esteban Contreras (first posted here)

If you want a recap of great stats on social fans & how business is shifting towards leveraging social then check out this presentation.

What do you think 2012 will hold for digital teams?

Connected Real Madrid, LeBron & KD & Google+ Brandjacking

Welcome to another huge week of #BODSW. This week, we’re bringing you some great developments from Real Madrid, LeBron James, Kevin Durant (again), and much, much more. Without further ado, here is this week’s edition of #BODSW.

Real Madrid fans to be connected

We start in Spain at Real Madrid’s Santiago Bernabéu Stadium. The La Liga super club is set for a European first, as they plan to activate a new, high density Wi-Fi system in the stadium that fans can use while watching Real strut their stuff.

NBA Stars turn YouTube stars?

Over to the United States now, with NBA superstars Kevin Durant and LeBron James utilising social media throughout the NBA lockout to stay engaged with fans and grow their personal brands. The duo have started a webcast entitled, “Striving for Greatness”, where the two work out together to improve their games for whenever the NBA gets past it’s labour dispute.

Stay tuned on LeBron James YouTube Channel for more episodes.

Twitter & journalism

Hitting social media now, with Poynter publishing a brilliant read about journalists, Twitter, and the professional dangers associated with retweeting. Definitely worth a read, even if just to pick up tips about Twitter etiquette.

Aussies web stats

If stats are your thing, check out the ABS’ latest work on internet activity in Australia, with some great numbers coming out regarding the availability of broadband internet in Australia.

Google+ & Brandjacking

We look at Google+ next, with an article about fake pages, like the ones we see on Twitter, with TPM having published a story about a fake Google+ page for Bank of America, that has been set up and is trashing one of America’s largest companies.

Best on Ground

BOG this week is the giant video wall where people can try and match the speed of the New York City marathoners for 60 yards, just to see the amazing speeds that these professional marathoners can sustain for some 26.2 miles.  Do you think you can keep up with Ryan Hall?

Video of the Week

NFL linebackers are a special, violent breed of footballer. Not many are better at what they do that the Dallas Cowboys’ DeMarcus Ware. Check out the super slo-mo video of, “The Anatomy of a Sack”, brought to you by Red Bull.

#BODSW – Best of Digital Sports World compiled with the help of @Dion_Anthony

#YouTube140 – Google+ Brand pages

In this week’s #YouTube140 project we look at how sports teams are adapting to the roll out of Google+ Brand Pages.

Find us on Google Plus – http://gplus.to/sportsgeek
Please let us know if your sports team has joined Google Plus we are circling as many as we can.

How do you think Google+ will impact the sports digital & social media landscape?

The Plusses of Google+, Advice for Twitter, Facebook engagement & Trunk.ly #BODSW

This week’s #BODSW has a look at Google+, Twitter ‘custody’, and the keys to engaging fans on Facebook. Let’s roll.

Google+

Sports Geek has had a Google+ page for a while now,  so with the platform starting to grow, we thought it would be a good time to show a circle of teams that are on Google+ and are trying to advance their social media reach and create better sponsorship activation.

As we know, Google+ has taken a while to get off the ground, but Peter Stringer, the Director of Interactive Media for the Boston Celtics, has written a great blog about why Google+ brand pages could be more important than a team’s Facebook page. Jim Stewart also echoes Stringer’s thoughts, weighing in on the importance of Google+ in the social media landscape.

Here’s a link to some pretty cool Google+ pages. If you aren’t already on Google+, do yourself a favour and sign up!

Twitter custody

With so many businesses around the world tweeting to grow their businesses, the question must be asked, who gets the Twitter account there is a parting of ways between business and Tweep? Ars Technica have a great read on this exact situation.

Sports Geek’s take: Branded accounts should remain part with sports teams but the personal accounts of those powering them should remain with the staff member.  Better for the team to develop a fan base around a membership account like @ManlyMembership or @SSFCMembership rather than an actual person.

Facebook: Engagement is key

Marketers and advertisers know the key to good business is engaging your customers, building brand resonance and creating a lasting bond  between the business and the consumer. Evidently, the same principles apply to Facebook, where digital business consultant Oscar Ugaz says fan engagement is absolutely key to running a successful sporting Facebook page.

Facebook Mobile: 480 is the magic number

Ever been on Facebook mobile, looked at a picture posted by one of your favourite teams and the picture they’ve posted is too small to see? Well, small mobile pictures should be a thing of the past. Here at Sports Geek, we’ve done some testing to find the exact dimensions where the photo will be large and attractive when seeing it on Facebook mobile. Check out the latest episode of #YouTube140 to see how it all works.

Best on Ground

This week the BOG goes to Tim Bull & Alex Dong founders of Trunk.ly who were recently acquired by AVOS the new owners of Delicious.

Tim & Alex helped us make Sports DP a reality & we wish them all the very best going forward.

We’d tell you how awesome Trunk.ly is but you can’t sign up for it anymore, but look out for a new & improved Delicious as a result.

Video of the Week

This week’s video is the amazing construction of a basketball court and stands on the flight deck of the USS Carl Vinson, which was the site of the NCAA basketball game between the North Carolina Tar Heels and the Michigan Spartans. Well worth a watch.

Sports Geek Networking Night

So there we have another edition of Best of Digital Sports World aka #BODSW! Make sure you’ve got your ticket to the Sports Geek Network Night (#SGNN), which will be held this Thursday, November 17th.  For all the details and to buy your ticket, please click here.  We have a good group of #digidport tweeps attending, if you can’t make it be sure to listen to Ed Wyatt & Francis Leach on Aussie Digital and SEN.com.au who will be calling the game.

Dwayne Wade, Google with IPL & Phil

Edition 3 of #BODSW, around the web…

We Want Wade – great digital campaign by Miami Heat to get fans behind Dwyane Wade to stay in Miami when the NBA’s big free agency scramble begins. Absolutely love the Do’s & Don’t's for fans.  Expect social media to be big in NBA free agency.

Need more evidence that Google will be a big player in the sports market in the next 5 years? NYTimes reports on how Google scored runs with the IPL & YouTube.

Fox Sports Chairman Davis Hill disagrees saying online streaming of sports may affect TV revenues.  Sorry David, don’t agree with this one as online & mobile streaming offer a great opportunity to reach the fan on the move.

Twitter to open Business Center - Nice move by Twitter to allow business automatically get verified.

Twirdie fun little Twitter game guessing Twitter trends to play golf.

Will LeBron stay in Cleveland?  This will be the biggest story in the NBA this off-season.  Perhaps this jersey will fit?