Hi Josh, great question!
Let’s start with the good and there is plenty of it. My time at MLSE working with the Maple Leafs, Raptors, Toronto FC, Toronto Marlies, Leafs TV, NBA TV Canada, GolTV and Realsports was an amazing 15-year journey that just happened to coincide with the onset of a technology evolution in the space, so I consider myself a pretty lucky duck.
At MLSE we had the biggest brands and the most resources in the NHL, NBA, MLS and AHL by far, especially in digital, which was a huge advantage. Our leadership team allowed my team to be cutting edge because they could, especially when we did our due diligence and advised on calculated risks. This is an advantage that most smaller organizations don’t have.
On the other side of the coin having so many different brands, it was often difficult to focus on the little things that can make a big difference as it relates to digital experience. No matter how many resources we had it really wasn’t enough to manage everything and you had to make tough choices on where to spend your dollars. Combine that with at bigger organizations you have the more departmental silos to deal with and internal politics can become a barrier to innovation. Making it more difficult was the fact when I was at MLSE winning didn’t come easy for any of the teams. Basically, it's a double edged sword at a big company like MLSE. I always wanted to be a little more nimble but that is the price you pay to work within all the best leagues in North America at once.
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